SiteUP API

API versão 1.0.0 · OpenAPI 3.1.0 · 303 operações

Servidor: https://app.siteup.com.br

API completa da plataforma SiteUP.

Recursos

Atendimento: contatos, conversas, mensagens, caixas multi-canal
Kanban: funnels, stages, items, atribuição de agentes
Automação: regras, webhooks, integrações
Analytics: relatórios, métricas
Equipe: agentes, times, perfis

Autenticação

Header api_access_token: <seu-token> na maioria dos endpoints. Endpoints /public/api/v1/* usam identificadores públicos.

A referência interativa tem busca, parâmetros, exemplos de código e teste de chamadas direto na página.

Operações da API

Gerar Oportunidades 10

GET/api/v1/accounts/{account_id}/reactivation_campaignsListar campanhas de reativação
POST/api/v1/accounts/{account_id}/reactivation_campaignsCriar campanha de reativação (rascunho)
GET/api/v1/accounts/{account_id}/reactivation_campaigns/{id}Detalhe da campanha de reativação
POST/api/v1/accounts/{account_id}/reactivation_campaigns/preview_audiencePrever o público da reativação
GET/api/v1/accounts/{account_id}/reactivation_campaigns/templatesTemplates aprovados para reativação (API oficial)
POST/api/v1/accounts/{account_id}/reactivation_campaigns/cost_estimateEstimar custo de uma reativação (API oficial)
GET/api/v1/accounts/{account_id}/reactivation_campaigns/metricsResultados da reativação por modo de envio
POST/api/v1/accounts/{account_id}/reactivation_campaigns/{id}/startIniciar campanha de reativação
POST/api/v1/accounts/{account_id}/reactivation_campaigns/{id}/pausePausar campanha de reativação
POST/api/v1/accounts/{account_id}/reactivation_campaigns/{id}/resumeRetomar campanha de reativação

Oportunidades 5

GET/api/v1/accounts/{account_id}/opportunitiesListar oportunidades
GET/api/v1/accounts/{account_id}/opportunities/summaryContador de oportunidades por tipo
POST/api/v1/accounts/{account_id}/opportunities/{id}/dismissDispensar oportunidade
POST/api/v1/accounts/{account_id}/opportunities/{id}/sendEnviar mensagem de uma oportunidade
POST/api/v1/accounts/{account_id}/opportunities/{id}/funnelMandar oportunidade para um funil

Contas 4

POST/platform/api/v1/accountsCreate an Account
GET/platform/api/v1/accounts/{account_id}Get an account details
PATCH/platform/api/v1/accounts/{account_id}Update an account
DELETE/platform/api/v1/accounts/{account_id}Delete an Account

Usuários da Conta 3

GET/platform/api/v1/accounts/{account_id}/account_usersList all Account Users
POST/platform/api/v1/accounts/{account_id}/account_usersCreate an Account User
DELETE/platform/api/v1/accounts/{account_id}/account_usersDelete an Account User

Bots 5

GET/platform/api/v1/agent_botsList all AgentBots
POST/platform/api/v1/agent_botsCreate an Agent Bot
GET/platform/api/v1/agent_bots/{id}Get an agent bot details
PATCH/platform/api/v1/agent_bots/{id}Update an agent bot
DELETE/platform/api/v1/agent_bots/{id}Delete an AgentBot

Usuários 5

POST/platform/api/v1/usersCreate a User
GET/platform/api/v1/users/{id}Get an user details
PATCH/platform/api/v1/users/{id}Update a user
DELETE/platform/api/v1/users/{id}Delete a User
GET/platform/api/v1/users/{id}/loginGet User SSO Link

Bots da Conta 5

GET/api/v1/accounts/{account_id}/agent_botsList all AgentBots
POST/api/v1/accounts/{account_id}/agent_botsCreate an Agent Bot
GET/api/v1/accounts/{account_id}/agent_bots/{id}Get an agent bot details
PATCH/api/v1/accounts/{account_id}/agent_bots/{id}Update an agent bot
DELETE/api/v1/accounts/{account_id}/agent_bots/{id}Delete an AgentBot

Agentes 4

GET/api/v1/accounts/{account_id}/agentsList Agents in Account
POST/api/v1/accounts/{account_id}/agentsAdd a New Agent
PATCH/api/v1/accounts/{account_id}/agents/{id}Update Agent in Account
DELETE/api/v1/accounts/{account_id}/agents/{id}Remove an Agent from Account

Respostas Prontas 4

GET/api/v1/accounts/{account_id}/canned_responsesList all Canned Responses in an Account
POST/api/v1/accounts/{account_id}/canned_responsesAdd a New Canned Response
PATCH/api/v1/accounts/{account_id}/canned_responses/{id}Update Canned Response in Account
DELETE/api/v1/accounts/{account_id}/canned_responses/{id}Remove a Canned Response from Account

Contatos 11

GET/api/v1/accounts/{account_id}/contactsList Contacts
POST/api/v1/accounts/{account_id}/contactsCreate Contact
GET/api/v1/accounts/{account_id}/contacts/{id}Show Contact
PUT/api/v1/accounts/{account_id}/contacts/{id}Update Contact
DELETE/api/v1/accounts/{account_id}/contacts/{id}Delete Contact
GET/api/v1/accounts/{account_id}/contacts/{id}/conversationsContact Conversations
GET/api/v1/accounts/{account_id}/contacts/searchSearch Contacts
POST/api/v1/accounts/{account_id}/contacts/filterContact Filter
POST/api/v1/accounts/{account_id}/contacts/{id}/contact_inboxesCreate contact inbox
GET/api/v1/accounts/{account_id}/contacts/{id}/contactable_inboxesGet Contactable Inboxes
POST/api/v1/accounts/{account_id}/actions/contact_mergeMerge Contacts

Etiquetas de Contato 2

GET/api/v1/accounts/{account_id}/contacts/{id}/labelsList Labels
POST/api/v1/accounts/{account_id}/contacts/{id}/labelsAdd Labels

Atribuição de Conversas 1

POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/assignmentsAssign Conversation

Conversas 13

GET/api/v1/accounts/{account_id}/conversations/metaGet Conversation Counts
GET/api/v1/accounts/{account_id}/conversationsConversations List
POST/api/v1/accounts/{account_id}/conversationsCreate New Conversation
POST/api/v1/accounts/{account_id}/conversations/filterConversations Filter
GET/api/v1/accounts/{account_id}/conversations/{conversation_id}Conversation Details
PATCH/api/v1/accounts/{account_id}/conversations/{conversation_id}Update Conversation
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_statusToggle Status
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_priorityToggle Priority
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_typing_statusToggle Typing Status
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/custom_attributesUpdate Custom Attributes
GET/api/v1/accounts/{account_id}/conversations/{conversation_id}/labelsList Labels
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/labelsAdd Labels
GET/api/v1/accounts/{account_id}/conversations/{conversation_id}/reporting_eventsConversation Reporting Events

Atributos Personalizados 5

GET/api/v1/accounts/{account_id}/custom_attribute_definitionsList all custom attributes in an account
POST/api/v1/accounts/{account_id}/custom_attribute_definitionsAdd a new custom attribute
GET/api/v1/accounts/{account_id}/custom_attribute_definitions/{id}Get a custom attribute details
PATCH/api/v1/accounts/{account_id}/custom_attribute_definitions/{id}Update custom attribute in Account
DELETE/api/v1/accounts/{account_id}/custom_attribute_definitions/{id}Remove a custom attribute from account

Filtros Personalizados 5

GET/api/v1/accounts/{account_id}/custom_filtersList all custom filters
POST/api/v1/accounts/{account_id}/custom_filtersCreate a custom filter
GET/api/v1/accounts/{account_id}/custom_filters/{custom_filter_id}Get a custom filter details
PATCH/api/v1/accounts/{account_id}/custom_filters/{custom_filter_id}Update a custom filter
DELETE/api/v1/accounts/{account_id}/custom_filters/{custom_filter_id}Delete a custom filter

Caixas de Entrada 10

GET/api/v1/accounts/{account_id}/inboxesList all inboxes
POST/api/v1/accounts/{account_id}/inboxesCreate an inbox
GET/api/v1/accounts/{account_id}/inboxes/{id}Get an inbox
PATCH/api/v1/accounts/{account_id}/inboxes/{id}Update Inbox
GET/api/v1/accounts/{account_id}/inboxes/{id}/agent_botShow Inbox Agent Bot
POST/api/v1/accounts/{account_id}/inboxes/{id}/set_agent_botAdd or remove agent bot
GET/api/v1/accounts/{account_id}/inbox_members/{inbox_id}List Agents in Inbox
POST/api/v1/accounts/{account_id}/inbox_membersAdd a New Agent
PATCH/api/v1/accounts/{account_id}/inbox_membersUpdate Agents in Inbox
DELETE/api/v1/accounts/{account_id}/inbox_membersRemove an Agent from Inbox

Integrações 4

GET/api/v1/accounts/{account_id}/integrations/appsList all the Integrations
POST/api/v1/accounts/{account_id}/integrations/hooksCreate an integration hook
PATCH/api/v1/accounts/{account_id}/integrations/hooks/{hook_id}Update an Integration Hook
DELETE/api/v1/accounts/{account_id}/integrations/hooks/{hook_id}Delete an Integration Hook

Etiquetas 5

GET/api/v1/accounts/{account_id}/labelsList all labels
POST/api/v1/accounts/{account_id}/labelsCreate a label
GET/api/v1/accounts/{account_id}/labels/{id}Get a label
PATCH/api/v1/accounts/{account_id}/labels/{id}Update a label
DELETE/api/v1/accounts/{account_id}/labels/{id}Delete a label

Mensagens 3

GET/api/v1/accounts/{account_id}/conversations/{conversation_id}/messagesGet messages
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/messagesCreate New Message
DELETE/api/v1/accounts/{account_id}/conversations/{conversation_id}/messages/{message_id}Delete a message

Perfil 2

GET/api/v1/profileFetch user profile
PUT/api/v1/profileUpdate user profile

Relatórios 12

GET/api/v1/accounts/{account_id}/reporting_eventsAccount Reporting Events
GET/api/v2/accounts/{account_id}/reportsGet Account reports
GET/api/v2/accounts/{account_id}/reports/summaryGet Account reports summary
GET/api/v2/accounts/{account_id}/reports/conversationsAccount Conversation Metrics
GET/api/v2/accounts/{account_id}/reports/conversations/Agent Conversation Metrics
GET/api/v2/accounts/{account_id}/summary_reports/channelGet conversation statistics grouped by channel type
GET/api/v2/accounts/{account_id}/summary_reports/inboxGet conversation statistics grouped by inbox
GET/api/v2/accounts/{account_id}/summary_reports/agentGet conversation statistics grouped by agent
GET/api/v2/accounts/{account_id}/summary_reports/teamGet conversation statistics grouped by team
GET/api/v2/accounts/{account_id}/reports/first_response_time_distributionGet first response time distribution by channel
GET/api/v2/accounts/{account_id}/reports/inbox_label_matrixGet inbox-label matrix report
GET/api/v2/accounts/{account_id}/reports/outgoing_messages_countGet outgoing messages count grouped by entity

Times 9

GET/api/v1/accounts/{account_id}/teamsList all teams
POST/api/v1/accounts/{account_id}/teamsCreate a team
GET/api/v1/accounts/{account_id}/teams/{team_id}Get a team details
PATCH/api/v1/accounts/{account_id}/teams/{team_id}Update a team
DELETE/api/v1/accounts/{account_id}/teams/{team_id}Delete a team
GET/api/v1/accounts/{account_id}/teams/{team_id}/team_membersList Agents in Team
POST/api/v1/accounts/{account_id}/teams/{team_id}/team_membersAdd a New Agent
PATCH/api/v1/accounts/{account_id}/teams/{team_id}/team_membersUpdate Agents in Team
DELETE/api/v1/accounts/{account_id}/teams/{team_id}/team_membersRemove an Agent from Team

Webhooks 10

GET/api/v1/accounts/{account_id}/webhooksList all webhooks
POST/api/v1/accounts/{account_id}/webhooksAdd a webhook
PATCH/api/v1/accounts/{account_id}/webhooks/{webhook_id}Update a webhook object
DELETE/api/v1/accounts/{account_id}/webhooks/{webhook_id}Delete a webhook
POST/api/v1/accounts/{account_id}/whatsapp_groups/{id}/register_webhookRegistrar webhook WAHA do grupo
GET/api/v1/accounts/{account_id}/whatsapp_group_webhooksListar webhooks de entrada dos grupos
POST/api/v1/accounts/{account_id}/whatsapp_group_webhooksCriar webhook de entrada dos grupos
GET/api/v1/accounts/{account_id}/whatsapp_group_webhooks/{id}Detalhe do webhook de grupos (webhook_url + token)
PUT/api/v1/accounts/{account_id}/whatsapp_group_webhooks/{id}Atualizar webhook de grupos
DELETE/api/v1/accounts/{account_id}/whatsapp_group_webhooks/{id}Excluir webhook de grupos

Regras de Automação 5

GET/api/v1/accounts/{account_id}/automation_rulesList all automation rules in an account
POST/api/v1/accounts/{account_id}/automation_rulesAdd a new automation rule
GET/api/v1/accounts/{account_id}/automation_rules/{id}Get a automation rule details
PATCH/api/v1/accounts/{account_id}/automation_rules/{id}Update automation rule in Account
DELETE/api/v1/accounts/{account_id}/automation_rules/{id}Remove a automation rule from account

Central de Ajuda 5

GET/api/v1/accounts/{account_id}/portalsList all portals in an account
POST/api/v1/accounts/{account_id}/portalsAdd a new portal
PATCH/api/v1/accounts/{account_id}/portals/{id}Update a portal
POST/api/v1/accounts/{account_id}/portals/{id}/categoriesAdd a new category
POST/api/v1/accounts/{account_id}/portals/{id}/articlesAdd a new article

API Pública - Contatos 3

POST/public/api/v1/inboxes/{inbox_identifier}/contactsCreate a contact
GET/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}Get a contact
PATCH/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}Update a contact

API Pública - Conversas 6

GET/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversationsList all conversations
POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversationsCreate a conversation
GET/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}Get a single conversation
POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_statusResolve a conversation
POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_typingToggle typing status
POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/update_last_seenUpdate last seen

API Pública - Mensagens 3

GET/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messagesList all messages
POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messagesCreate a message
PATCH/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}Update a message

Pesquisa CSAT 1

GET/survey/responses/{conversation_uuid}Get CSAT survey page

Funis 6

GET/api/v1/accounts/{account_id}/funnelsListar funnels
POST/api/v1/accounts/{account_id}/funnelsCriar funnel
GET/api/v1/accounts/{account_id}/funnels/{id}Obter funnel
PUT/api/v1/accounts/{account_id}/funnels/{id}Atualizar funnel
DELETE/api/v1/accounts/{account_id}/funnels/{id}Excluir funnel
GET/api/v1/accounts/{account_id}/funnels/{id}/stage_statsEstatísticas por etapa

Ofertas 6

GET/api/v1/accounts/{account_id}/offersListar ofertas
POST/api/v1/accounts/{account_id}/offersCriar oferta
GET/api/v1/accounts/{account_id}/offers/searchBuscar ofertas por texto
GET/api/v1/accounts/{account_id}/offers/{id}Buscar oferta por ID
PATCH/api/v1/accounts/{account_id}/offers/{id}Atualizar oferta
DELETE/api/v1/accounts/{account_id}/offers/{id}Deletar oferta

Itens Kanban 21

GET/api/v1/accounts/{account_id}/kanban_itemsListar kanban items
POST/api/v1/accounts/{account_id}/kanban_itemsCriar kanban item
POST/api/v1/accounts/{account_id}/kanban_items/reorderReordenar kanban items
GET/api/v1/accounts/{account_id}/kanban_items/{id}Obter kanban item
PUT/api/v1/accounts/{account_id}/kanban_items/{id}Atualizar kanban item
DELETE/api/v1/accounts/{account_id}/kanban_items/{id}Excluir kanban item
POST/api/v1/accounts/{account_id}/kanban_items/{id}/move_to_stageMover item para etapa
POST/api/v1/accounts/{account_id}/kanban_items/{id}/moveMover item
POST/api/v1/accounts/{account_id}/kanban_items/{id}/change_statusMudar status
GET/api/v1/accounts/{account_id}/kanban_items/reportsRelatórios de kanban items
GET/api/v1/accounts/{account_id}/kanban_items/searchBuscar kanban items
GET/api/v1/accounts/{account_id}/kanban_items/filterFiltrar kanban items
GET/api/v1/accounts/{account_id}/kanban_items/exportExportar kanban items (CSV)
POST/api/v1/accounts/{account_id}/kanban_items/importImportar kanban items (CSV)
POST/api/v1/accounts/{account_id}/kanban_items/bulk_move_itemsMover múltiplos itens de etapa
POST/api/v1/accounts/{account_id}/kanban_items/bulk_assign_agentAtribuir agente em massa
POST/api/v1/accounts/{account_id}/kanban_items/bulk_set_priorityDefinir prioridade em massa
GET/api/v1/accounts/{account_id}/kanban_items/{id}/time_reportRelatório de tempo do item
GET/api/v1/accounts/{account_id}/kanban_items/{id}/stage_time_breakdownTempo por etapa
GET/api/v1/accounts/{account_id}/kanban_items/{id}/countsContagens do item
GET/api/v1/accounts/{account_id}/kanban_items/{id}/checklist_progress_by_agentProgresso do checklist por agente

Checklist 9

POST/api/v1/accounts/{account_id}/kanban_items/{id}/create_checklist_itemCriar item do checklist
POST/api/v1/accounts/{account_id}/kanban_items/{id}/assign_agent_to_checklist_itemAtribuir agente ao item do checklist
DELETE/api/v1/accounts/{account_id}/kanban_items/{id}/remove_agent_from_checklist_itemRemover agente do item do checklist
GET/api/v1/accounts/{account_id}/kanban_items/{id}/get_checklistListar checklist do item
DELETE/api/v1/accounts/{account_id}/kanban_items/{id}/delete_checklist_itemExcluir item do checklist
PATCH/api/v1/accounts/{account_id}/kanban_items/{id}/update_checklist_itemAtualizar item do checklist
POST/api/v1/accounts/{account_id}/kanban_items/{id}/toggle_checklist_itemMarcar/desmarcar item do checklist
POST/api/v1/accounts/{account_id}/kanban_items/{id}/duplicate_checklistDuplicar checklist para outro item
GET/api/v1/accounts/{account_id}/kanban_items/{id}/search_checklistBuscar no checklist

Notas 4

POST/api/v1/accounts/{account_id}/kanban_items/{id}/create_noteCriar nota
GET/api/v1/accounts/{account_id}/kanban_items/{id}/get_notesListar notas do item
PATCH/api/v1/accounts/{account_id}/kanban_items/{id}/update_noteAtualizar nota
DELETE/api/v1/accounts/{account_id}/kanban_items/{id}/delete_noteExcluir nota

Tarefas 5

GET/api/v1/accounts/{account_id}/tasksListar tarefas
POST/api/v1/accounts/{account_id}/tasksCriar tarefa
GET/api/v1/accounts/{account_id}/tasks/{id}Obter tarefa
PATCH/api/v1/accounts/{account_id}/tasks/{id}Atualizar tarefa
DELETE/api/v1/accounts/{account_id}/tasks/{id}Excluir tarefa

Mensagens Agendadas 4

GET/api/v1/accounts/{account_id}/conversations/{conversation_id}/scheduled_messagesListar mensagens agendadas
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/scheduled_messagesCriar mensagem agendada
PATCH/api/v1/accounts/{account_id}/conversations/{conversation_id}/scheduled_messages/{id}Atualizar mensagem agendada
DELETE/api/v1/accounts/{account_id}/conversations/{conversation_id}/scheduled_messages/{id}Excluir mensagem agendada

Anexos 1

POST/api/v1/accounts/{account_id}/uploadUpload de arquivo

Lead Capture 7

POST/api/leads/capture/{slug}Captura de lead publico
GET/lead-capture.jsScript JS embed
GET/api/v1/accounts/{account_id}/lead_capture_endpointsListar endpoints
POST/api/v1/accounts/{account_id}/lead_capture_endpointsCriar endpoint
GET/api/v1/accounts/{account_id}/lead_capture_endpoints/{id}Detalhe
PATCH/api/v1/accounts/{account_id}/lead_capture_endpoints/{id}Atualizar
DELETE/api/v1/accounts/{account_id}/lead_capture_endpoints/{id}Excluir

Captain (Agente IA) 5

GET/api/v1/accounts/{account_id}/agent_bots/{agent_bot_id}/ai_agent_documentsListar knowledge base
POST/api/v1/accounts/{account_id}/agent_bots/{agent_bot_id}/ai_agent_documentsAdicionar ao knowledge base
GET/api/v1/accounts/{account_id}/agent_bots/{agent_bot_id}/ai_agent_documents/{id}Detalhe do documento
DELETE/api/v1/accounts/{account_id}/agent_bots/{agent_bot_id}/ai_agent_documents/{id}Remover documento
POST/api/v1/accounts/{account_id}/agent_bots/{agent_bot_id}/ai_agent_documents/{id}/retryReprocessar documento

Disparo de Mensagens 4

GET/api/v1/accounts/{account_id}/broadcastsListar broadcasts
POST/api/v1/accounts/{account_id}/broadcastsCriar broadcast
GET/api/v1/accounts/{account_id}/broadcasts/{id}Detalhe do broadcast
DELETE/api/v1/accounts/{account_id}/broadcasts/{id}Cancelar broadcast

VOIP 10

GET/api/v1/accounts/{account_id}/voip_settingsBuscar config VOIP
PATCH/api/v1/accounts/{account_id}/voip_settingsAtualizar config VOIP
GET/api/v1/accounts/{account_id}/voip_devicesListar dispositivos VOIP
POST/api/v1/accounts/{account_id}/voip_devicesAdicionar dispositivo VOIP
GET/api/v1/accounts/{account_id}/voip_devices/{id}Detalhe do dispositivo
PATCH/api/v1/accounts/{account_id}/voip_devices/{id}Atualizar dispositivo
DELETE/api/v1/accounts/{account_id}/voip_devices/{id}Remover dispositivo
POST/api/v1/accounts/{account_id}/conversations/{conversation_id}/voip_callsIniciar chamada VOIP
GET/api/v1/accounts/{account_id}/voip_sla_policiesListar SLAs
PATCH/api/v1/accounts/{account_id}/voip_sla_policies/{id}Atualizar SLA

VOIP - Analytics 15

GET/api/v1/accounts/{account_id}/voip_analytics/funnelFunil de chamadas
GET/api/v1/accounts/{account_id}/voip_analytics/financialMétricas financeiras
GET/api/v1/accounts/{account_id}/voip_analytics/by_agentMétricas por agente
GET/api/v1/accounts/{account_id}/voip_analytics/by_originMétricas por origem
GET/api/v1/accounts/{account_id}/voip_analytics/dailySérie diária
GET/api/v1/accounts/{account_id}/voip_analytics/distanceDistribuição por distância
GET/api/v1/accounts/{account_id}/voip_analytics/calls_per_leadChamadas por lead
GET/api/v1/accounts/{account_id}/voip_analytics/attendance_rateTaxa de comparecimento
GET/api/v1/accounts/{account_id}/voip_analytics/lead_speedVelocidade de resposta ao lead
GET/api/v1/accounts/{account_id}/voip_analytics/fcr_rateTaxa de resolução na 1a chamada
GET/api/v1/accounts/{account_id}/voip_analytics/setup_checklistChecklist de configuração
GET/api/v1/accounts/{account_id}/voip_analytics/compareComparar com período anterior
GET/api/v1/accounts/{account_id}/voip_analytics/recent_summariesResumos de IA recentes
GET/api/v1/accounts/{account_id}/voip_analytics/targetsConsultar metas do mês
PATCH/api/v1/accounts/{account_id}/voip_analytics/targetsDefinir metas do mês

Call Records 3

GET/api/v1/accounts/{account_id}/call_recordsListar chamadas
GET/api/v1/accounts/{account_id}/call_records/{id}Detalhe da chamada
PATCH/api/v1/accounts/{account_id}/call_records/{id}Atualizar chamada

Lead Scoring 1

GET/api/v1/accounts/{account_id}/contacts/{contact_id}/lead_scoresHistorico de scoring

Groups 9

GET/api/v1/accounts/{account_id}/whatsapp_groupsListar grupos
POST/api/v1/accounts/{account_id}/whatsapp_groupsCriar grupo (WAHA + SiteUP)
GET/api/v1/accounts/{account_id}/whatsapp_groups/{id}Detalhe do grupo
PUT/api/v1/accounts/{account_id}/whatsapp_groups/{id}Atualizar grupo
DELETE/api/v1/accounts/{account_id}/whatsapp_groups/{id}Excluir / leave grupo
POST/api/v1/accounts/{account_id}/whatsapp_groups/adoptAdotar grupo, canal ou comunidade já existente
POST/api/v1/accounts/{account_id}/whatsapp_group_launches/provisionProvisionar em lote as salas de um lançamento
GET/api/v1/accounts/{account_id}/whatsapp_groups/{id}/invite_codeCódigo / link de convite
POST/api/v1/accounts/{account_id}/whatsapp_groups/{id}/revoke_invite_codeRevogar invite

Members 6

POST/api/v1/accounts/{account_id}/whatsapp_groups/{id}/sync_membersSincronizar membros (async job)
GET/api/v1/accounts/{account_id}/whatsapp_groups/{whatsapp_group_id}/membersListar membros
POST/api/v1/accounts/{account_id}/whatsapp_groups/{whatsapp_group_id}/membersAdicionar membros
DELETE/api/v1/accounts/{account_id}/whatsapp_groups/{whatsapp_group_id}/members/{id}Remover membro
POST/api/v1/accounts/{account_id}/whatsapp_groups/{whatsapp_group_id}/members/{id}/promotePromover a admin
POST/api/v1/accounts/{account_id}/whatsapp_groups/{whatsapp_group_id}/members/{id}/demoteRebaixar admin

Campaigns 7

GET/api/v1/accounts/{account_id}/whatsapp_group_campaignsListar campanhas
POST/api/v1/accounts/{account_id}/whatsapp_group_campaignsCriar campanha
GET/api/v1/accounts/{account_id}/whatsapp_group_campaigns/{id}Detalhe campanha
PUT/api/v1/accounts/{account_id}/whatsapp_group_campaigns/{id}Atualizar campanha
DELETE/api/v1/accounts/{account_id}/whatsapp_group_campaigns/{id}Excluir campanha
GET/api/v1/accounts/{account_id}/whatsapp_group_campaigns/{id}/healthHealth da campanha
GET/api/v1/accounts/{account_id}/whatsapp_group_campaigns/{id}/broadcastsBroadcasts da campanha

Broadcasts 4

GET/api/v1/accounts/{account_id}/whatsapp_group_broadcastsListar disparos
POST/api/v1/accounts/{account_id}/whatsapp_group_broadcastsCriar disparo
GET/api/v1/accounts/{account_id}/whatsapp_group_broadcasts/{id}Detalhe do disparo
POST/api/v1/accounts/{account_id}/whatsapp_group_broadcasts/{id}/cancelCancelar disparo agendado/queued

Sequences 5

GET/api/v1/accounts/{account_id}/whatsapp_group_sequencesListar sequências
POST/api/v1/accounts/{account_id}/whatsapp_group_sequencesCriar sequência
GET/api/v1/accounts/{account_id}/whatsapp_group_sequences/{id}Detalhe sequência
PUT/api/v1/accounts/{account_id}/whatsapp_group_sequences/{id}Atualizar sequência
DELETE/api/v1/accounts/{account_id}/whatsapp_group_sequences/{id}Excluir sequência

Activities 1

GET/api/v1/accounts/{account_id}/whatsapp_group_activitiesLog de atividades

WAHA 3

GET/api/v1/accounts/{account_id}/whatsapp_groups/available_waha_sessionsSessões WAHA disponíveis
GET/api/v1/accounts/{account_id}/whatsapp_groups/inbox_statusStatus live das inboxes WAHA
POST/api/v1/accounts/{account_id}/whatsapp_groups/resolve_sessionResolver sessão WAHA para inbox

Inbox API 1

GET/public/api/v1/inboxes/{inbox_identifier}Inbox details

Account 2

GET/api/v1/accounts/{account_id}Get account details
PATCH/api/v1/accounts/{account_id}Update account

Audit Logs 1

GET/api/v1/accounts/{account_id}/audit_logsList Audit Logs in Account

Agentes (Kanban) 3

POST/api/v1/accounts/{account_id}/kanban_items/{id}/assign_agentAtribuir agente
DELETE/api/v1/accounts/{account_id}/kanban_items/{id}/remove_agentRemover agente
GET/api/v1/accounts/{account_id}/kanban_items/{id}/assigned_agentsListar agentes atribuídos