# SiteUp API

> API completa da plataforma SiteUp.

Server: https://app.siteup.com.br
Versao: 1.0.0
Documentacao completa: https://www.siteup.com.br/docs
OpenAPI Spec: https://www.siteup.com.br/specs/siteup-api.yml

## Autenticacao

Header `api_access_token: <seu-token>` na maioria dos endpoints.
Endpoints `/public/api/v1/*` e `/api/leads/capture/*` sao publicos.

## Plataforma

### Contas
_Account management APIs_

- `POST   /platform/api/v1/accounts` — Create an Account
- `GET    /platform/api/v1/accounts/{account_id}` — Get an account details
- `PATCH  /platform/api/v1/accounts/{account_id}` — Update an account
- `DELETE /platform/api/v1/accounts/{account_id}` — Delete an Account

### Usuários da Conta
_Account user management APIs_

- `GET    /platform/api/v1/accounts/{account_id}/account_users` — List all Account Users
- `POST   /platform/api/v1/accounts/{account_id}/account_users` — Create an Account User
- `DELETE /platform/api/v1/accounts/{account_id}/account_users` — Delete an Account User

### Bots
_Bot integrations_

- `GET    /platform/api/v1/agent_bots` — List all AgentBots
- `POST   /platform/api/v1/agent_bots` — Create an Agent Bot
- `GET    /platform/api/v1/agent_bots/{id}` — Get an agent bot details
- `PATCH  /platform/api/v1/agent_bots/{id}` — Update an agent bot
- `DELETE /platform/api/v1/agent_bots/{id}` — Delete an AgentBot

### Usuários
_User management APIs_

- `POST   /platform/api/v1/users` — Create a User
- `GET    /platform/api/v1/users/{id}` — Get an user details
- `PATCH  /platform/api/v1/users/{id}` — Update a user
- `DELETE /platform/api/v1/users/{id}` — Delete a User
- `GET    /platform/api/v1/users/{id}/login` — Get User SSO Link

## Aplicação

### Bots da Conta
_Account-specific Agent Bots_

- `GET    /api/v1/accounts/{account_id}/agent_bots` — List all AgentBots
- `POST   /api/v1/accounts/{account_id}/agent_bots` — Create an Agent Bot
- `GET    /api/v1/accounts/{account_id}/agent_bots/{id}` — Get an agent bot details
- `PATCH  /api/v1/accounts/{account_id}/agent_bots/{id}` — Update an agent bot
- `DELETE /api/v1/accounts/{account_id}/agent_bots/{id}` — Delete an AgentBot

### Agentes
_Agent management APIs_

- `GET    /api/v1/accounts/{account_id}/agents` — List Agents in Account
- `POST   /api/v1/accounts/{account_id}/agents` — Add a New Agent
- `PATCH  /api/v1/accounts/{account_id}/agents/{id}` — Update Agent in Account
- `DELETE /api/v1/accounts/{account_id}/agents/{id}` — Remove an Agent from Account

### Respostas Prontas
_Pre-defined responses for common queries_

- `GET    /api/v1/accounts/{account_id}/canned_responses` — List all Canned Responses in an Account
- `POST   /api/v1/accounts/{account_id}/canned_responses` — Add a New Canned Response
- `PATCH  /api/v1/accounts/{account_id}/canned_responses/{id}` — Update Canned Response in Account
- `DELETE /api/v1/accounts/{account_id}/canned_responses/{id}` — Remove a Canned Response from Account

### Contatos
_Contact management APIs_

- `GET    /api/v1/accounts/{account_id}/contacts` — List Contacts
- `POST   /api/v1/accounts/{account_id}/contacts` — Create Contact
- `GET    /api/v1/accounts/{account_id}/contacts/{id}` — Show Contact
- `PUT    /api/v1/accounts/{account_id}/contacts/{id}` — Update Contact
- `DELETE /api/v1/accounts/{account_id}/contacts/{id}` — Delete Contact
- `GET    /api/v1/accounts/{account_id}/contacts/{id}/conversations` — Contact Conversations
- `GET    /api/v1/accounts/{account_id}/contacts/search` — Search Contacts
- `POST   /api/v1/accounts/{account_id}/contacts/filter` — Contact Filter
- `POST   /api/v1/accounts/{account_id}/contacts/{id}/contact_inboxes` — Create contact inbox
- `GET    /api/v1/accounts/{account_id}/contacts/{id}/contactable_inboxes` — Get Contactable Inboxes
- `POST   /api/v1/accounts/{account_id}/actions/contact_merge` — Merge Contacts

### Etiquetas de Contato
_Manage contact labels_

- `GET    /api/v1/accounts/{account_id}/contacts/{id}/labels` — List Labels
- `POST   /api/v1/accounts/{account_id}/contacts/{id}/labels` — Add Labels

### Atribuição de Conversas
_Manage conversation assignments_

- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/assignments` — Assign Conversation

### Conversas
_Conversation management APIs_

- `GET    /api/v1/accounts/{account_id}/conversations/meta` — Get Conversation Counts
- `GET    /api/v1/accounts/{account_id}/conversations` — Conversations List
- `POST   /api/v1/accounts/{account_id}/conversations` — Create New Conversation
- `POST   /api/v1/accounts/{account_id}/conversations/filter` — Conversations Filter
- `GET    /api/v1/accounts/{account_id}/conversations/{conversation_id}` — Conversation Details
- `PATCH  /api/v1/accounts/{account_id}/conversations/{conversation_id}` — Update Conversation
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_status` — Toggle Status
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_priority` — Toggle Priority
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_typing_status` — Toggle Typing Status
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/custom_attributes` — Update Custom Attributes
- `GET    /api/v1/accounts/{account_id}/conversations/{conversation_id}/labels` — List Labels
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/labels` — Add Labels
- `GET    /api/v1/accounts/{account_id}/conversations/{conversation_id}/reporting_events` — Conversation Reporting Events

### Atributos Personalizados
_Custom fields for contacts and conversations_

- `GET    /api/v1/accounts/{account_id}/custom_attribute_definitions` — List all custom attributes in an account
- `POST   /api/v1/accounts/{account_id}/custom_attribute_definitions` — Add a new custom attribute
- `GET    /api/v1/accounts/{account_id}/custom_attribute_definitions/{id}` — Get a custom attribute details
- `PATCH  /api/v1/accounts/{account_id}/custom_attribute_definitions/{id}` — Update custom attribute in Account
- `DELETE /api/v1/accounts/{account_id}/custom_attribute_definitions/{id}` — Remove a custom attribute from account

### Filtros Personalizados
_Saved filters for conversations_

- `GET    /api/v1/accounts/{account_id}/custom_filters` — List all custom filters
- `POST   /api/v1/accounts/{account_id}/custom_filters` — Create a custom filter
- `GET    /api/v1/accounts/{account_id}/custom_filters/{custom_filter_id}` — Get a custom filter details
- `PATCH  /api/v1/accounts/{account_id}/custom_filters/{custom_filter_id}` — Update a custom filter
- `DELETE /api/v1/accounts/{account_id}/custom_filters/{custom_filter_id}` — Delete a custom filter

### Caixas de Entrada
_Communication channels setup_

- `GET    /api/v1/accounts/{account_id}/inboxes` — List all inboxes
- `POST   /api/v1/accounts/{account_id}/inboxes` — Create an inbox
- `GET    /api/v1/accounts/{account_id}/inboxes/{id}` — Get an inbox
- `PATCH  /api/v1/accounts/{account_id}/inboxes/{id}` — Update Inbox
- `GET    /api/v1/accounts/{account_id}/inboxes/{id}/agent_bot` — Show Inbox Agent Bot
- `POST   /api/v1/accounts/{account_id}/inboxes/{id}/set_agent_bot` — Add or remove agent bot
- `GET    /api/v1/accounts/{account_id}/inbox_members/{inbox_id}` — List Agents in Inbox
- `POST   /api/v1/accounts/{account_id}/inbox_members` — Add a New Agent
- `PATCH  /api/v1/accounts/{account_id}/inbox_members` — Update Agents in Inbox
- `DELETE /api/v1/accounts/{account_id}/inbox_members` — Remove an Agent from Inbox

### Integrações
_Third-party integrations_

- `GET    /api/v1/accounts/{account_id}/integrations/apps` — List all the Integrations
- `POST   /api/v1/accounts/{account_id}/integrations/hooks` — Create an integration hook
- `PATCH  /api/v1/accounts/{account_id}/integrations/hooks/{hook_id}` — Update an Integration Hook
- `DELETE /api/v1/accounts/{account_id}/integrations/hooks/{hook_id}` — Delete an Integration Hook

### Etiquetas
_Account label management APIs_

- `GET    /api/v1/accounts/{account_id}/labels` — List all labels
- `POST   /api/v1/accounts/{account_id}/labels` — Create a label
- `GET    /api/v1/accounts/{account_id}/labels/{id}` — Get a label
- `PATCH  /api/v1/accounts/{account_id}/labels/{id}` — Update a label
- `DELETE /api/v1/accounts/{account_id}/labels/{id}` — Delete a label

### Mensagens
_Message management APIs_

- `GET    /api/v1/accounts/{account_id}/conversations/{conversation_id}/messages` — Get messages
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/messages` — Create New Message
- `DELETE /api/v1/accounts/{account_id}/conversations/{conversation_id}/messages/{message_id}` — Delete a message

### Perfil
_User profile APIs_

- `GET    /api/v1/profile` — Fetch user profile
- `PUT    /api/v1/profile` — Update user profile

### Relatórios
_Analytics and reporting APIs_

- `GET    /api/v1/accounts/{account_id}/reporting_events` — Account Reporting Events
- `GET    /api/v2/accounts/{account_id}/reports` — Get Account reports
- `GET    /api/v2/accounts/{account_id}/reports/summary` — Get Account reports summary
- `GET    /api/v2/accounts/{account_id}/reports/conversations` — Account Conversation Metrics
- `GET    /api/v2/accounts/{account_id}/reports/conversations/` — Agent Conversation Metrics
- `GET    /api/v2/accounts/{account_id}/summary_reports/channel` — Get conversation statistics grouped by channel type
- `GET    /api/v2/accounts/{account_id}/summary_reports/inbox` — Get conversation statistics grouped by inbox
- `GET    /api/v2/accounts/{account_id}/summary_reports/agent` — Get conversation statistics grouped by agent
- `GET    /api/v2/accounts/{account_id}/summary_reports/team` — Get conversation statistics grouped by team
- `GET    /api/v2/accounts/{account_id}/reports/first_response_time_distribution` — Get first response time distribution by channel
- `GET    /api/v2/accounts/{account_id}/reports/inbox_label_matrix` — Get inbox-label matrix report
- `GET    /api/v2/accounts/{account_id}/reports/outgoing_messages_count` — Get outgoing messages count grouped by entity

### Times
_Team management APIs_

- `GET    /api/v1/accounts/{account_id}/teams` — List all teams
- `POST   /api/v1/accounts/{account_id}/teams` — Create a team
- `GET    /api/v1/accounts/{account_id}/teams/{team_id}` — Get a team details
- `PATCH  /api/v1/accounts/{account_id}/teams/{team_id}` — Update a team
- `DELETE /api/v1/accounts/{account_id}/teams/{team_id}` — Delete a team
- `GET    /api/v1/accounts/{account_id}/teams/{team_id}/team_members` — List Agents in Team
- `POST   /api/v1/accounts/{account_id}/teams/{team_id}/team_members` — Add a New Agent
- `PATCH  /api/v1/accounts/{account_id}/teams/{team_id}/team_members` — Update Agents in Team
- `DELETE /api/v1/accounts/{account_id}/teams/{team_id}/team_members` — Remove an Agent from Team

### Webhooks
_Event notification webhooks_

- `GET    /api/v1/accounts/{account_id}/webhooks` — List all webhooks
- `POST   /api/v1/accounts/{account_id}/webhooks` — Add a webhook
- `PATCH  /api/v1/accounts/{account_id}/webhooks/{webhook_id}` — Update a webhook object
- `DELETE /api/v1/accounts/{account_id}/webhooks/{webhook_id}` — Delete a webhook

### Regras de Automação
_Workflow automation rules_

- `GET    /api/v1/accounts/{account_id}/automation_rules` — List all automation rules in an account
- `POST   /api/v1/accounts/{account_id}/automation_rules` — Add a new automation rule
- `GET    /api/v1/accounts/{account_id}/automation_rules/{id}` — Get a automation rule details
- `PATCH  /api/v1/accounts/{account_id}/automation_rules/{id}` — Update automation rule in Account
- `DELETE /api/v1/accounts/{account_id}/automation_rules/{id}` — Remove a automation rule from account

### Central de Ajuda
_Knowledge base management_

- `POST   /api/v1/accounts/{account_id}/portals` — Add a new portal
- `GET    /api/v1/accounts/{account_id}/portals` — List all portals in an account
- `PATCH  /api/v1/accounts/{account_id}/portals/{id}` — Update a portal
- `POST   /api/v1/accounts/{account_id}/portals/{id}/categories` — Add a new category
- `POST   /api/v1/accounts/{account_id}/portals/{id}/articles` — Add a new article

## APIs Públicas

### API Pública - Contatos
_Public contact APIs_

- `POST   /public/api/v1/inboxes/{inbox_identifier}/contacts` — Create a contact
- `GET    /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}` — Get a contact
- `PATCH  /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}` — Update a contact

### API Pública - Conversas
_Public conversation APIs_

- `POST   /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations` — Create a conversation
- `GET    /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations` — List all conversations
- `GET    /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}` — Get a single conversation
- `POST   /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status` — Resolve a conversation
- `POST   /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_typing` — Toggle typing status
- `POST   /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/update_last_seen` — Update last seen

### API Pública - Mensagens
_Public message APIs_

- `POST   /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages` — Create a message
- `GET    /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages` — List all messages
- `PATCH  /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}` — Update a message

## Outros

### Pesquisa CSAT
_Customer satisfaction survey_

- `GET    /survey/responses/{conversation_uuid}` — Get CSAT survey page

## SiteUp Custom

### Lead Capture
_Captura de leads via formularios. Publicos + admin._

- `POST   /api/leads/capture/{slug}` — Captura de lead publico
- `OPTIONS /api/leads/capture/{slug}` — CORS preflight
- `GET    /lead-capture.js` — Script JS embed
- `GET    /api/v1/accounts/{account_id}/lead_capture_endpoints` — Listar endpoints
- `POST   /api/v1/accounts/{account_id}/lead_capture_endpoints` — Criar endpoint
- `GET    /api/v1/accounts/{account_id}/lead_capture_endpoints/{id}` — Detalhe
- `PATCH  /api/v1/accounts/{account_id}/lead_capture_endpoints/{id}` — Atualizar
- `DELETE /api/v1/accounts/{account_id}/lead_capture_endpoints/{id}` — Excluir

### Captain (Agente IA)
_Agente IA: preferencias, knowledge base, tarefas._

- `GET    /api/v1/accounts/{account_id}/ai_agent_documents` — Listar knowledge base
- `POST   /api/v1/accounts/{account_id}/ai_agent_documents` — Adicionar ao knowledge base
- `GET    /api/v1/accounts/{account_id}/ai_agent_documents/{id}` — Detalhe do documento
- `DELETE /api/v1/accounts/{account_id}/ai_agent_documents/{id}` — Remover documento

### Disparo de Mensagens
_Broadcasts em massa._

- `GET    /api/v1/accounts/{account_id}/broadcasts` — Listar broadcasts
- `POST   /api/v1/accounts/{account_id}/broadcasts` — Criar broadcast
- `GET    /api/v1/accounts/{account_id}/broadcasts/{id}` — Detalhe do broadcast
- `DELETE /api/v1/accounts/{account_id}/broadcasts/{id}` — Cancelar broadcast
- `GET    /api/v1/accounts/{account_id}/whatsapp_group_broadcasts` — Listar broadcasts em grupo
- `POST   /api/v1/accounts/{account_id}/whatsapp_group_broadcasts` — Disparar pra grupos WhatsApp

### VOIP
_Chamadas via WhatsApp Business._

- `GET    /api/v1/accounts/{account_id}/voip_settings` — Buscar config VOIP
- `PATCH  /api/v1/accounts/{account_id}/voip_settings` — Atualizar config VOIP
- `GET    /api/v1/accounts/{account_id}/voip_devices` — Listar dispositivos VOIP
- `POST   /api/v1/accounts/{account_id}/voip_devices` — Adicionar dispositivo VOIP
- `GET    /api/v1/accounts/{account_id}/voip_devices/{id}` — Detalhe do dispositivo
- `PATCH  /api/v1/accounts/{account_id}/voip_devices/{id}` — Atualizar dispositivo
- `DELETE /api/v1/accounts/{account_id}/voip_devices/{id}` — Remover dispositivo
- `POST   /api/v1/accounts/{account_id}/conversations/{conversation_id}/voip_calls` — Iniciar chamada VOIP
- `POST   /webhooks/wavoip/{device_token}` — Webhook WAVOIP
- `GET    /api/v1/accounts/{account_id}/voip_sla_policies` — Listar SLAs
- `PATCH  /api/v1/accounts/{account_id}/voip_sla_policies` — Atualizar SLA

### VOIP - Analytics
_Metricas de chamadas._

- `GET    /api/v1/accounts/{account_id}/voip_analytics/funnel` — Funil de chamadas
- `GET    /api/v1/accounts/{account_id}/voip_analytics/financial` — Financeiro
- `GET    /api/v1/accounts/{account_id}/voip_analytics/by_agent` — Por agente
- `GET    /api/v1/accounts/{account_id}/voip_analytics/by_origin` — Por origem
- `GET    /api/v1/accounts/{account_id}/voip_analytics/daily` — Diario
- `GET    /api/v1/accounts/{account_id}/voip_analytics/distance` — Distancia geografica
- `GET    /api/v1/accounts/{account_id}/voip_analytics/calls_per_lead` — Chamadas por lead
- `GET    /api/v1/accounts/{account_id}/voip_analytics/attendance_rate` — Taxa de atendimento
- `GET    /api/v1/accounts/{account_id}/voip_analytics/lead_speed` — Velocidade de resposta
- `GET    /api/v1/accounts/{account_id}/voip_analytics/fcr_rate` — First Call Resolution
- `GET    /api/v1/accounts/{account_id}/voip_analytics/setup_checklist` — Checklist de setup
- `GET    /api/v1/accounts/{account_id}/voip_analytics/compare` — Comparativo
- `GET    /api/v1/accounts/{account_id}/voip_analytics/recent_summaries` — Resumos recentes
- `GET    /api/v1/accounts/{account_id}/voip_analytics/targets` — Buscar metas
- `PATCH  /api/v1/accounts/{account_id}/voip_analytics/targets` — Atualizar metas

### Call Records
_Historico de chamadas._

- `GET    /api/v1/accounts/{account_id}/call_records` — Listar chamadas
- `GET    /api/v1/accounts/{account_id}/call_records/{id}` — Detalhe da chamada
- `PATCH  /api/v1/accounts/{account_id}/call_records/{id}` — Atualizar chamada

### Lead Scoring
_Pontuacao de leads._

- `GET    /api/v1/accounts/{account_id}/contacts/{contact_id}/lead_scores` — Historico de scoring

### Chatbot Flows
_Flow Builder._

- `GET    /api/v1/accounts/{account_id}/chatbot_flows` — Listar fluxos
- `POST   /api/v1/accounts/{account_id}/chatbot_flows` — Criar fluxo
- `GET    /api/v1/accounts/{account_id}/chatbot_flows/{id}` — Detalhe do flow
- `PATCH  /api/v1/accounts/{account_id}/chatbot_flows/{id}` — Atualizar flow
- `DELETE /api/v1/accounts/{account_id}/chatbot_flows/{id}` — Excluir flow

## Kanban

### Funis
_Operações relacionadas aos funis de vendas_

- `GET    /accounts/{account_id}/funnels` — Listar funnels
- `POST   /accounts/{account_id}/funnels` — Criar funnel
- `GET    /accounts/{account_id}/funnels/{id}` — Obter funnel
- `PUT    /accounts/{account_id}/funnels/{id}` — Atualizar funnel
- `DELETE /accounts/{account_id}/funnels/{id}` — Excluir funnel
- `GET    /accounts/{account_id}/funnels/{id}/stage_stats` — Estatísticas por etapa

### Ofertas
_Operações relacionadas às ofertas_

- `GET    /accounts/{account_id}/offers` — Listar ofertas
- `POST   /accounts/{account_id}/offers` — Criar oferta
- `GET    /accounts/{account_id}/offers/search` — Buscar ofertas por texto
- `GET    /accounts/{account_id}/offers/{id}` — Buscar oferta por ID
- `PATCH  /accounts/{account_id}/offers/{id}` — Atualizar oferta
- `DELETE /accounts/{account_id}/offers/{id}` — Deletar oferta

### Itens Kanban
_Operações relacionadas aos itens do Kanban_

- `GET    /accounts/{account_id}/kanban_items` — Listar kanban items
- `POST   /accounts/{account_id}/kanban_items` — Criar kanban item
- `POST   /accounts/{account_id}/kanban_items/reorder` — Reordenar kanban items
- `GET    /accounts/{account_id}/kanban_items/{id}` — Obter kanban item
- `PUT    /accounts/{account_id}/kanban_items/{id}` — Atualizar kanban item
- `DELETE /accounts/{account_id}/kanban_items/{id}` — Excluir kanban item
- `POST   /accounts/{account_id}/kanban_items/{id}/move_to_stage` — Mover item para etapa
- `POST   /accounts/{account_id}/kanban_items/{id}/move` — Mover item
- `POST   /accounts/{account_id}/kanban_items/{id}/change_status` — Mudar status
- `GET    /accounts/{account_id}/kanban_items/reports` — Relatórios de kanban items
- `GET    /accounts/{account_id}/kanban_items/search` — Buscar kanban items
- `GET    /accounts/{account_id}/kanban_items/filter` — Filtrar kanban items
- `GET    /accounts/{account_id}/kanban_items/export` — Exportar kanban items (CSV)
- `POST   /accounts/{account_id}/kanban_items/import` — Importar kanban items (CSV)
- `POST   /accounts/{account_id}/kanban_items/bulk_move_items` — Mover múltiplos itens de etapa
- `POST   /accounts/{account_id}/kanban_items/bulk_assign_agent` — Atribuir agente em massa
- `POST   /accounts/{account_id}/kanban_items/bulk_set_priority` — Definir prioridade em massa
- `GET    /accounts/{account_id}/kanban_items/{id}/time_report` — Relatório de tempo do item
- `GET    /accounts/{account_id}/kanban_items/{id}/stage_time_breakdown` — Tempo por etapa
- `GET    /accounts/{account_id}/kanban_items/{id}/counts` — Contagens do item
- `GET    /accounts/{account_id}/kanban_items/{id}/checklist_progress_by_agent` — Progresso do checklist por agente

### Agentes (Kanban)

- `POST   /accounts/{account_id}/kanban_items/{id}/assign_agent` — Atribuir agente
- `POST   /accounts/{account_id}/kanban_items/{id}/remove_agent` — Remover agente
- `GET    /accounts/{account_id}/kanban_items/{id}/assigned_agents` — Listar agentes atribuídos

### Checklist
_Operações relacionadas ao checklist_

- `POST   /accounts/{account_id}/kanban_items/{id}/create_checklist_item` — Criar item do checklist
- `POST   /accounts/{account_id}/kanban_items/{id}/assign_agent_to_checklist_item` — Atribuir agente ao item do checklist
- `POST   /accounts/{account_id}/kanban_items/{id}/remove_agent_from_checklist_item` — Remover agente do item do checklist
- `GET    /accounts/{account_id}/kanban_items/{id}/get_checklist` — Listar checklist do item
- `DELETE /accounts/{account_id}/kanban_items/{id}/delete_checklist_item` — Excluir item do checklist
- `PATCH  /accounts/{account_id}/kanban_items/{id}/update_checklist_item` — Atualizar item do checklist
- `POST   /accounts/{account_id}/kanban_items/{id}/toggle_checklist_item` — Marcar/desmarcar item do checklist
- `POST   /accounts/{account_id}/kanban_items/{id}/duplicate_checklist` — Duplicar checklist para outro item
- `GET    /accounts/{account_id}/kanban_items/{id}/search_checklist` — Buscar no checklist

### Notas
_Operações relacionadas às notas_

- `POST   /accounts/{account_id}/kanban_items/{id}/create_note` — Criar nota
- `GET    /accounts/{account_id}/kanban_items/{id}/get_notes` — Listar notas do item
- `PATCH  /accounts/{account_id}/kanban_items/{id}/update_note` — Atualizar nota
- `DELETE /accounts/{account_id}/kanban_items/{id}/delete_note` — Excluir nota

### Mensagens Agendadas
_Operações relacionadas às mensagens agendadas_

- `GET    /accounts/{account_id}/conversations/{conversation_id}/scheduled_messages` — Listar mensagens agendadas
- `POST   /accounts/{account_id}/conversations/{conversation_id}/scheduled_messages` — Criar mensagem agendada
- `PATCH  /accounts/{account_id}/conversations/{conversation_id}/scheduled_messages/{id}` — Atualizar mensagem agendada
- `DELETE /accounts/{account_id}/conversations/{conversation_id}/scheduled_messages/{id}` — Excluir mensagem agendada

## Outros

### Inbox API

- `GET    /public/api/v1/inboxes/{inbox_identifier}` — Inbox details

### Account

- `GET    /api/v1/accounts/{account_id}` — Get account details
- `PATCH  /api/v1/accounts/{account_id}` — Update account

### Audit Logs

- `GET    /api/v1/accounts/{account_id}/audit_logs` — List Audit Logs in Account

### Conversation

- `GET    /accounts/{account_id}/conversations/{conversation_id}/messages` — Get messages from a conversation